Employer guide: adding Extras to your allow list

To ensure that you and your employees receive the information you need to set up and access Extras benefits, it’s important to add our email addresses to your allow list.

What is an allow list?

An allow list is a tool used by IT administrators to ensure only trusted sources can send emails to your organization. It protects networks from spam, phishing, and other threats.

Why is this important?

Some email security systems may mistakenly flag automated or bulk emails, such as invoices or registration confirmations, as spam.

Adding us to your allow list makes sure our emails always get through, so that:

important updates and notifications are delivered without delay;
employees receive their benefits information promptly;
no critical messages are lost or filtered out.

Our email addresses

Please add the following email addresses to your organisation’s allow list (or ask your IT team to do it for you).

Required Addresses

These are essential for core communications:

Cyclescheme (optional)

Add these if your organisation uses the Cyclescheme benefit:

Home & Tech (optional)

Add these if your organisation uses the Home & Tech benefit:

Need help?

If you or your IT team have any questions about this process, feel free to contact us.